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How We Handle Your Personal Data

At bos303 login, your personal data — including account details, deposit records via DANA, OVO, GoPay and QRIS, and browsing activity on our platform — is collected only…

Data collected with your consentDANA, OVO, GoPay & QRIS payment data protectedYour right to request deletionRetention limits applied per data categoryContact our team to update your records
bos303 login How We Handle Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data we hold about your account, our privacy support team is reachable seven days a week between 08:00 and 23:00 WIB. We aim to respond to all data-related requests within 3 business days. For players in Jakarta and across Indonesia, the fastest route is live chat — available directly inside your account dashboard after login.

Team online

Live Chat

Available inside your account dashboard 08:00–23:00 WIB, seven days a week. Submit a data-access or deletion request and we aim to acknowledge it within 24 hours of receipt.

Email Support

Send your privacy request to our dedicated support address listed in the account settings page. Include your registered username so we can locate your data record within one business day.

Account Settings Panel

Log in, navigate to Settings → Privacy, and you can review the personal data categories we hold, toggle marketing preferences, and initiate a formal data-correction request without contacting support.

HOW WE PROTECT DATA

Our Data Handling and Security Standards

We apply layered security controls to every account on bos303 login — from encrypted transmission of payment data to access-logged admin queries on our database.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can reject non-essential cookies in your browser settings at any time without affecting your ability to access the lobby.

Account Security

Every login attempt is checked against your registered device fingerprint and IP history. Unusual access — for example, a new city or device — triggers a verification step before your account session opens.

Data Retention

Transaction records linked to DANA, OVO, GoPay or QRIS deposits are retained for 5 years to satisfy financial audit requirements. Account profile data is deleted within 30 days of a confirmed account closure request.

Third-Party Sharing

We share only the minimum data required with our payment processors and game studios. We do not sell your personal data to advertising networks or data brokers under any circumstances.

Your Correction Rights

You have the right to request a copy of the data we hold, correct inaccurate records, and ask for erasure where local law permits. Submit your request through live chat or the Settings → Privacy panel.

Policy Change Notification

When we update this privacy policy, we send a notification to your registered email address at least 7 days before changes take effect, so you have time to review them before continuing to use your account.

Common Privacy Questions About Your Account

The questions below reflect what account holders in Indonesia most commonly ask us about data privacy. If your question is not covered here, our live chat team is available daily from 08:00 to 23:00 WIB to walk through any specific concern about how your data is handled.

We collect your name, email, contact number, and the device and IP data associated with your login. If you deposit via DANA, OVO, GoPay or QRIS, transaction references are recorded by our payment processor but your full e-wallet credentials are never stored on our servers.

Yes. Log in, go to Settings → Privacy, and submit a data-access request. We will compile and send a summary of your account data to your registered email address within 5 business days of receiving the request.

Payment transaction records are retained for 5 years to meet financial audit requirements applicable where local law permits. After that period, payment-linked data is permanently deleted from our active systems.

Only with payment processors and licensed game studios as necessary to operate the service. We do not sell, rent, or share your personal data with advertising networks or data brokers under any circumstances.

Contact us via live chat or email support with your registered username and a deletion request. Account profile data is removed within 30 days of confirmation. Note that legally required financial records are retained per the 5-year rule described above.

Yes. We send an email notification to your registered address at least 7 days before any material changes take effect. You can also check the 'Last Updated' date at the bottom of this page to see whether the policy has been revised recently.

Session cookies are essential for keeping you logged in; analytics cookies help us understand how pages are used. You can block non-essential cookies in your browser settings without losing access to your account or the lobby.